Privacy Policy
Privacy Policy
Summer Eternal Publishing d.o.o. customer privacy notice
Last updated 15th September 2025
This privacy notice tells you what to expect us to do with your personal information.
Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
Who we share information with
Sharing information outside the EU
How to complain
Contact details
If you have any questions about this Privacy Policy, please contact us:
Online Store / E-commerce: Summer Eternal Publishing d.o.o.
Contact Person: Aleksandar Gavrilović
Email: privacy@summereternal.com
Phone: +385915724285
Address: Ilirski trg 5a, 10000 Zagreb
Website: summereternal.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Information relating to compliments or complaints
We collect or use the following information for the operation of customer accounts and guarantees:
Names and contact details
Purchase history
We collect or use the following information for service updates or marketing purposes:
Names and contact details
We collect or use the following personal information for dealing with queries, complaints or claims:
Names and contact details
Address
Payment details
Purchase or service history
Customer or client accounts and records
Financial transaction information
Correspondence
Lawful bases and data protection rights
Under relevant data protection laws, we must have a lawful basis for collecting and using your personal information. There is a list of possible lawful bases in the GDPR. You can find out more about lawful bases on the official GDPR website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the GDPR website GDPR.eu.
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We collect personal information for the purposes of delivering information and/or goods to buyers.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We collect personal information for the purposes of being able to adequately track timed guarantees of our goods.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We collect personal information for the purposes of responding adequately to potential complaints.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
Directly from you.
How long we keep information
We keep your information for a period of up to 3 fiscal years following our last communication.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Our retention schedule is 3 fiscal years after which all personal records are deleted. The next deletion happens in December 2026 for all personal data we retained in the fiscal year 2024.
Who we share information with
Organisations we’re legally obliged to share personal information with
Suppliers and service providers
Sharing information outside the EU
Where necessary, we will transfer personal information outside of the EU. When doing so, we comply with the EU GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Shopify UK Ltd
Category of recipient: Payment processing sector
Country the personal information is sent to: United Kingdom
Organisation name: Peregrine Coast Press Ltd
Category of recipient: Printing and warehousing sector
Country the personal information is sent to: United Kingdom
Organisation name: DHL Express UK Ltd
Category of recipient: Shipping sector
Country the personal information is sent to: United Kingdom
How the transfers comply with EU data protection law: The sectors have been assessed as providing adequate protection to data subjects.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We will retain buyers personal information until the full contractual obligation towards the buyer has been fulfilled and no co, unless a longer retention period is required or permitted by law.
To exercise these rights, please contact us using the information provided at the top of this page.
Summer Eternal Publishing d.o.o. customer privacy notice
Last updated 15th September 2025
This privacy notice tells you what to expect us to do with your personal information.
Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
Who we share information with
Sharing information outside the EU
How to complain
Contact details
If you have any questions about this Privacy Policy, please contact us:
Online Store / E-commerce: Summer Eternal Publishing d.o.o.
Contact Person: Aleksandar Gavrilović
Email: privacy@summereternal.com
Phone: +385915724285
Address: Ilirski trg 5a, 10000 Zagreb
Website: summereternal.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Information relating to compliments or complaints
We collect or use the following information for the operation of customer accounts and guarantees:
Names and contact details
Purchase history
We collect or use the following information for service updates or marketing purposes:
Names and contact details
We collect or use the following personal information for dealing with queries, complaints or claims:
Names and contact details
Address
Payment details
Purchase or service history
Customer or client accounts and records
Financial transaction information
Correspondence
Lawful bases and data protection rights
Under relevant data protection laws, we must have a lawful basis for collecting and using your personal information. There is a list of possible lawful bases in the GDPR. You can find out more about lawful bases on the official GDPR website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the GDPR website GDPR.eu.
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We collect personal information for the purposes of delivering information and/or goods to buyers.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We collect personal information for the purposes of being able to adequately track timed guarantees of our goods.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We collect personal information for the purposes of responding adequately to potential complaints.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
Directly from you.
How long we keep information
We keep your information for a period of up to 3 fiscal years following our last communication.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Our retention schedule is 3 fiscal years after which all personal records are deleted. The next deletion happens in December 2026 for all personal data we retained in the fiscal year 2024.
Who we share information with
Organisations we’re legally obliged to share personal information with
Suppliers and service providers
Sharing information outside the EU
Where necessary, we will transfer personal information outside of the EU. When doing so, we comply with the EU GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Shopify UK Ltd
Category of recipient: Payment processing sector
Country the personal information is sent to: United Kingdom
Organisation name: Peregrine Coast Press Ltd
Category of recipient: Printing and warehousing sector
Country the personal information is sent to: United Kingdom
Organisation name: DHL Express UK Ltd
Category of recipient: Shipping sector
Country the personal information is sent to: United Kingdom
How the transfers comply with EU data protection law: The sectors have been assessed as providing adequate protection to data subjects.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We will retain buyers personal information until the full contractual obligation towards the buyer has been fulfilled and no co, unless a longer retention period is required or permitted by law.
To exercise these rights, please contact us using the information provided at the top of this page.